FAQ

A vehicle is a mechanical object and one must expect breakdowns from time to time.

Consider this: Manufacturers only warranty their vehicles for restricted periods – if they never broke down then they would be warrantied for life. If the manufacturers offered longer warranties they would have to increase their prices to cover these breakdowns which typically occur when the vehicle reaches a higher mileage . Repair costs are escalating and can run into thousands of dollars.

The most used Insurance or Insurance type product is an Extended Service contract. (warranty). In relation to its cost and claims frequency it is without a doubt a "VALUE FOR MONEY" product.

You can take your vehicle to any certified repair facility in the USA or CANADA.

No, we pay the repair facility.(by credit card if necessary). You only pay the deductible..

YES. They are Insured by an "A" rated (Excellent) Company by A.M.Best & Co.

Have the repair facility phone the number provided for claims on the contract, for authorization. He will need the Contract number, the VIN, the diagnosis and the estimated cost of the repair.

Yes. Please read the contract for the exact details.

Yes, when you sell your vehicle privately. Please read the contract for the exact details.

You pay for the rental, and send the receipt to the Administrator listed on your contract for reimbursement at the rate stated on your contract.

Yes. Your contract states that you must service your vehicle according to the manufacturer's manual and the Warranty company reserves the right to ask for these at time of repair.